Feeling a bit confused about Game Pass and how it works for Black Desert? Well we’ve gathered a few of the frequently asked questions to help new users joining us through Game Pass understand the system a bit better.
[Game Pass Related FAQ]
Q1. If my Game Pass subscription ends, does this mean that I can no longer play the game?
If you have not purchased a bundle then you will no longer be able to access the game if your Game Pass subscription ends.
Q2. I have already bought the base game, but I have Game Pass, can I refund the base game?
Unfortunately, you cannot refund the base game as you have already created an account and played the game. If you refund the base game, you will no longer be able to access the game even if you have Game Pass. However, if you do purchase one of the bundles (Standard, Deluxe, Ultimate) send a ticket to xbox.playblackdesert.com/support and you will be able to access the game.
Q3. Do I need to continue paying $10 a month just to access this game?
This game is not only available through Game Pass. If you would like to purchase the game and play without a Game Pass subscription, there are bundles available so that you can own the game. Go to xbox.playblackdesert.com/Store and take a look at the different bundles available.
Q4. If I have the Base Game already, do I need to purchase the Game Pass subscription to play the game?
If you already have a bundle or the base game, a Game Pass subscription is not required to play the game. Game Pass subscriptions are only required for users that do not already have the Base Game. Users will Game Pass subscriptions will also get a 20% discount on any edition of Black Desert as well as 10% off any Pearl purchase within the Microsoft Store.
[Notice] [Completed] Connectivity on EU Server A notice regarding connectivity issues on 5/13 13.05.2019
[Notice] [Completed] 5/15 Scheduled Maintenance Providing better service 13.05.2019
[Notice] [Updated] Known Issues 05/08 Issues currently affecting Black Desert Xbox 08.05.2019
[Notice] [Completed] 5/8 Scheduled Maintenance Providing better service 07.05.2019