I can't complete the mission of the bartali book witch earring, I already restarted the game and changed my character and it was not completed!!!!

For this specific issue, suggest submitting a ticket so customer service can help look into this, since it's an account specific issue. Here is the link for ticket submittal:

www.console.playblackdesert.com/support

Please follow up with me if this doesn’t help ??

CM Valtarra