I am currently experiencing Family Fund errors such as “Failed to update payment info” during the daily reset hour. I also have a question regarding the Venecil Dress not processing from the storage, whether this is a working function or not.
Thank you,
JenetteSwag
For this specific issue, I suggest submitting a ticket so customer service can help look into this, since it's an account specific issue. Here is the link for ticket submittal:
www.console.playblackdesert.com/support
On 5/3/2020 at 8:18 AM, JenetteSwag said:I am currently experiencing Family Fund errors such as “Failed to update payment info” during the daily reset hour.
Hey jenette,
this error occurs sometimes out of nowhere... With this message you cant receive pearls (if you buy them from psn or microsoft store) - closing the game and restarting fully will fix this bug temporarily.
Greets Lip