-new player returning

Hello I recently loss 4 billion gold because of a glitch or mistake , when going to purchase an item from the store , I unclicked “max quantity” but was still charged for all the items . I bought a blacksmiths book for 2m , I only intended in buying one but instead 2,022 books were bought , this was clearly a mistake or an issue with the ui or my Xbox. Please remove the books and please return the 4billion that was spent on it

Write a ticket but I don't know if theyll help 

No glitch and no ui issue. Like you said, a terrible mistake. They can't and shouldn't do anything. Sell to npc the books you don't want/need and next time you will be more careful.