My name was replaced with a BDC template. Then after that you put in a TEMPNAME template because you didn't like what I picked, even though the system had no problem with it. Wheres my compensation for your incompetence? 

When we combine with PC, will PC players be losing their names too? Seems like a massive oversight.

We will never merge with PC

I suggest submitting a ticket so customer service can help look into this. Here is the link for ticket submittal:

www.console.playblackdesert.com/support