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Epheria Frigate cancelled
MadPsy*** 2020-07-18 22:18
430 14 5 0
# 1
Edit Date : 19.07.2020


I have been trying to build Frigate since you could the first time while at about 25% through build while setting the amount of times a worker can work the whole lot cancelled so I posted here 

as it’s the same problem but no response.

It Just happened again at Over 50% over 2000 Jobs Mats lost and I was extra careful and at no point did I press delete

This is a bug and needs fixing and I want my stuff back 

I can’t spend another month gathering stuff to lose it again so unless this gets sorted soon I will be leaving and deleting game

 

Character Name MadPsy***
Main Character -
# 2
Edit Date : 19.07.2020

 

 
Spend ages getting Mats  leave Ps4 on for hours and hours on end have bought 1000s of pearls to get this response again

They don’t even bother to look onto
problem.12E85248-D9B1-4F51-8896-3136E28E15C9.thumb.jpeg.e76daff7fd94a8462382e416cd08599e.jpeg
As you can see no bothered at all.I did not cancel it cancelled itself which is a BUG

Character Name MadPsy***
Main Character -
# 3
Edit Date : 19.07.2020

They crap all over the lifeskillers and anything related to it. They won't replace any lost materials even if its a bug. Its complete nonsense.

Look at this list of issues:

 

Character Name Tr3***
Main Character -
# 4
Edit Date : 24.07.2020

Still not heard anything maybe GMs are to busy with Crimson Desert that they can't be bothered with Black Desert

Character Name MadPsycho
Main Character -
# 5
Edit Date : 24.07.2020

This is a huge bug. If it does this for ships who's to say the game won't cancel any of the other items you got crafting. Atm I'm seriously afraid to have my workers craft anything if the game will cancel them without me actually doing anything. This will also hurt the economy of the game if this is the case as a lot of players tend to buy crafted items instead of crafting them themselves because of time crunches. I've already seen a decline in ship registers and their add ons. Mats Will disappear faster than they appear on the market due to the game canceling your crafts without inputs. 

 

However I must ask because its something that's been bugging me since reading this post but what server have these game cancellations been occurring on? The console exclusive or crossplay servers?

Character Name Takmatt
Main Character -
# 6
Edit Date : 24.07.2020

It's rotten I know, but when I made mine I went into ship building screen very sparingly (only when i had a large amount of mats I could work on at the one time) and everytime I went into the screen I took a screen shot of what I had done. That way at least, they can't just fob you off, you will have some sort of proof of what you lost.

Character Name Tired
Main Character -
# 7
Edit Date : 24.07.2020

Keep opening up tickets through the APP and this post is good until the Dev is aware of the issue or acknowledge the issue exists on patch note keep making new tickets stop making boats.

Character Name Luxcia
Main Character -
# 8
Edit Date : 26.07.2020
On: 2020-07-18 22:18, by MadPsy***


I have been trying to build Frigate since you could the first time while at about 25% through build while setting the amount of times a worker can work the whole lot cancelled so I posted here 

as it’s the same problem but no response.

It Just happened again at Over 50% over 2000 Jobs Mats lost and I was extra careful and at no point did I press delete

This is a bug and needs fixing and I want my stuff back 

I can’t spend another month gathering stuff to lose it again so unless this gets sorted soon I will be leaving and deleting game

 

It just happened to me last night as I was doing mine I was like WTF. 5 blueprints and 1500 coated pinewood away from completing it :( I opened a ticket.  Well I enjoyed playing this game, but I won't be doing 20 more days of gathering and such, just to lose everything in the blink or a eye.  For improvements don't make the deleted button and the change amount of work buttton the same! And something that takes days to craft should have more than 1 button need to be pressed to delete. Make it multiple buttons need to be pressed to cancel a crafting job. Or some type of box you can check to prevent deletion altogether until a craft finishes.

Character Name EvilDestny
Main Character -
# 9
Edit Date : 27.07.2020
On: 2020-07-26 11:00, by EvilDestny

It just happened to me last night as I was doing mine I was like WTF. 5 blueprints and 1500 coated pinewood away from completing it :( I opened a ticket.  Well I enjoyed playing this game, but I won't be doing 20 more days of gathering and such, just to lose everything in the blink or a eye.  For improvements don't make the deleted button and the change amount of work buttton the same! And something that takes days to craft should have more than 1 button need to be pressed to delete. Make it multiple buttons need to be pressed to cancel a crafting job. Or some type of box you can check to prevent deletion altogether until a craft finishes.

I like the last part, the have a prevent cancel check box for builds that you don't want cancelled. That should be something PA takes into consideration.

Character Name Takmatt
Main Character -
# 10
Edit Date : 03.08.2020

Its absolouty distgusting BLAMING us for it.  I am complaining to xbox directly ask them to speak to pearl abyss as you just  dont treat player base like that! Really! like it our fault they made a RUBBISH UI and we have been reporting it for months(same problem with forrest wagon btw that take even longer to build too.)

YOU SEEN ANY GM s read anything lately!!!!!!!!!!

Character Name DannyDepp
Main Character -
# 11
Edit Date : 03.08.2020

Changed Forums but no GMs doing anything.I log in once a day at moment to check if they have done anything and then log off.If they don't do something soon I will not play again

Character Name MadPsycho
Main Character -
# 12
Edit Date : 07.08.2020

Looks like they have realised there is a problem but still no mention of compensation 

Greetings Adventurer,
 
This is GM Olvia from Black Desert Console Team. It is my pleasure to assist you today.
 
I have read your ticket and understand that you follow up on your previous ticket regarding your Epheria Frigate progress that was reset.
We apologize for the inconvenience. Rest assured that we are doing our best to improve crafting menu in the game to help our adventurers avoid this kind of accident. Rest assured that our developers are already aware of this and do its best to improve the crafting system.
 
Should you have other questions or concerns, contact us again.
 
Regards,
 
GM Olvia
Black Desert Console Team

Character Name MadPsycho
Main Character -
# 13
Edit Date : 09.08.2020

i Lost my stuff at 99% finihed you'd think they would say "aww close enough here" but no the support system here is horrible

They tend to forget if it wasnt for us theyd be out of work

ive played other games that bend over backwards to help you and Korean games especially but the NA support system is horrible

Character Name Joppo
Main Character -
# 14
Edit Date : 16.08.2020

What a bunch of idiots these GMs are 

  Still not fixed Frigate bug  2020-08-16  
 
 
 
 
Greetings Adventurer,
 
This is GM Ronaros of the Black Desert Support Team and I will be here to provide you assistance.
 
I have read your previous tickets regarding the cancelation of your Epheria Frigate. Be informed that we have checked your account and confirmed that your Epheria Frigate was canceled. Please make sure to be careful when selecting workers as it has the same button as canceling the progress. Do not worry as we will do our best to improve the crafting UI and will apply patches in the future.
 
Again, we do apologize for the inconvenience this has caused you.
 
Thank you for your kind understanding regarding this matter. Stay safe adventurer.
 
If you have any other inquiries, feel free to file another ticket.
 
All the best,
 
GM Ronaros
Black Desert Support Team

Character Name MadPsycho
Main Character -
# 15
Edit Date : 17.08.2020
On: 2020-08-16 21:55, by MadPsycho

What a bunch of idiots these GMs are 

  Still not fixed Frigate bug  2020-08-16  
 
 
 
 
Greetings Adventurer,
 
This is GM Ronaros of the Black Desert Support Team and I will be here to provide you assistance.
 
I have read your previous tickets regarding the cancelation of your Epheria Frigate. Be informed that we have checked your account and confirmed that your Epheria Frigate was canceled. Please make sure to be careful when selecting workers as it has the same button as canceling the progress. Do not worry as we will do our best to improve the crafting UI and will apply patches in the future.
 
Again, we do apologize for the inconvenience this has caused you.
 
Thank you for your kind understanding regarding this matter. Stay safe adventurer.
 
If you have any other inquiries, feel free to file another ticket.
 
All the best,
 
GM Ronaros
Black Desert Support Team

idiots because the UI has changed already?

At least be useful if you want to contribute 

Character Name Doktar
Main Character -
FeedbackTopicEpheria Frigate cancelled
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