I'm reposting here since community support seems to be a bit of a ghost town.
After reading the announcement that it's now time to pre-create Winter characters, I thought I'd have a go, but I seem to have a bit of a problem.
There are plenty of guides out there showing how to do this on a PC but none for the PS4. I've created the character but there seems to be no way of declaring it as a seasonal character.
On the PC there is a checkbox, but on the PS4 there is nothing apart from the standard character or the trial character.
Can any kind soul please tell me how on earth do I make the character seasonal?
I've Googled this but the "best" answers either say "there is no precreation on PS4" or link to how to do it on PC.
Console doesn't have seasons yet