Alaska Airlines' 20-Minute Baggage Guarantee states that if your checked bag doesn't appear on the carousel within 20 minutes of the aircraft's door opening at the gate for a domestic flight, you are entitled to compensation. Call at$+$$ +1-877-658-1183 (US) or +44-203-869-5245 (UK) You can choose between 2,500 bonus miles for your Alaska Mileage Plan account or a $25 discount code for a future Alaska Airlines flight. Call at$+$$ +1-877-658-1183 (US) or +44-203-869-5245 (UK) To claim, you must speak to an Alaska Airlines customer service agent at the baggage office within two hours of your flight's arrival. Call at$+$$ +1-877-658-1183 (US) or +44-203-869-5245 (UK) This guarantee excludes international flights, oversized items, and baggage delivered to a separate oversized baggage claim area.