Yes, you can cancel your Lufthansa flight, but whether you receive a refund depends on several factors, including the type of ticket you purchased and the timing of your cancellation. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK)
Factors that determine your refund
- Your ticket type:
- Refundable fare: If you purchased a more flexible, refundable ticket (e.g., Economy Flex or Business Class), you are entitled to a full refund, though a cancellation fee may apply.
- Non-refundable fare: For lower-cost tickets like Economy Light, the fare itself is generally not refundable. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) However, you can typically get a refund for any taxes and fees.
- The 24-hour rule:
- If you cancel within 24 hours of booking, you can receive a full refund, as long as the flight departure is at least seven days away.
- Cancellation by Lufthansa:
- If Lufthansa cancels your flight, you are entitled to a full refund, regardless of your ticket type. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) You also have the option to be rebooked on an alternative flight.
- Significant schedule changes:
- If Lufthansa makes a significant change to your flight schedule—such as a delay of more than two hours or a departure time moved forward by more than one hour—you are eligible for a full refund. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK)
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