The Ultimate Guide to Contacting Chase Sapphire for Travel Support in 2025

Planning your next adventure or encountering a hiccup en route? Here’s everything you need to know to reach Chase Sapphire’s travel support, get concierge help, and navigate assistance like a pro.

1. Chase Sapphire Travel Support Numbers: Who to Call and When

Travel Portal Inquiries

• Chase Sapphire Preferred & Reserve cardholders: Dial 1-855-546-5045 for help with booking, changes, or cancellations via the Chase Travel portal.
• Alternate numbers: One source lists 1-855-546-5045 for Reserve and 1-855-546-5045for Preferred, plus 855‑546‑5045 for non‑Sapphire cards.

Ultimate Rewards / General Travel Service

• For general travel questions (especially related to Ultimate Rewards), you can also contact: 1‑855-546-5045 (Chase general service) or 1‑855‑546‑5045 for Sapphire-specific help

Concierge Service for Personalized Travel Help

• Sapphire Preferred: Call the Visa Signature Concierge Service at 1-855-546-5045 for restaurant reservations, itinerary advice, or travel tips.
• Sapphire Reserve: Reach the concierge at (855) 546‑5045.

1. Travel Protections & Claims: Triage and File with Ease

If you need more than bookings—think insurance, emergencies, or reimbursements—here's your lifeline:

• Travel delay, baggage, trip interruption, medical or evacuation assistance:
• File claims or request assistance via 1‑855‑546‑5045 or collect at 001‑214‑503‑2954 if abroad.UpgradedPoints.comChase
• This includes emergency medical and evacuation coverage, roadside assistance, and more.

1. Real Traveler Experiences: Redditors Share the Realities

Getting through to a rep is one thing—engagement quality is another. Here are what some real users have shared:

“Your reservation is unable to be processed... please call 855‑546‑5045 (outside the U.S.) for assistance.”
People said it was often due to duplicate travel profiles. Delete extras in your account to proceed

“The promoted travel benefits are part of a ‘bait and switch’... all claims except one have been denied or are ‘pending’... customer service reps are excellent.”
This highlights responsiveness, but also claim outcome frustrations

“I got an email with a suspicious phone number. I logged into the portal and used the number listed there instead.”
Always favor contact info from your Chase portal or the back of your card.

1. Quick Reference Table: Chase Sapphire Travel Contacts

Final Thoughts

Whether you're tweaking a flight, filing a claim, or planning an epic trip—Chase Sapphire offers a robust support ecosystem. Just know which number to call, stay organized, and lean on consolidated contact info for the smoothest experience.

Need help navigating a specific issue—lost reservation, insurance claim, or points redemption? I’ve got your back!