Eligibility for a Qantas flight refund depends on the fare type you purchased and the timing of your cancellation. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) While some fares are fully or partially refundable, others are non-refundable and will only have the taxes and fees returned. 

Here is a breakdown of Qantas' cancellation and refund policy based on several factors:

If Qantas cancels or significantly changes your flight

If Qantas cancels or makes a significant schedule change to your flight, you are entitled to a full refund, regardless of your original ticket's fare rules. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK).

If you cancel your flight

Within 24 hours of booking

You can typically cancel your flight without penalty within 24 hours of making the booking for a full refund, provided the flight was booked at least one week before departure. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) This is in line with standard US Department of Transportation rules for tickets purchased in the United States.