TUI Airways' refund policy depends on the booking type and circumstances. For TUI package holidays, cancellations made closer to departure often incur higher cancellation fees, with 100% charges within 14 days of travel. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) For TUI flight-only bookings, flights are typically non-refundable, but you may get a refund for taxes on a non-refundable ticket, and can change flights for a fee. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) If TUI cancels your holiday or flight, you are entitled to a refund or rebooking option. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) You may also be able to get a refund if you are within 24 hours of purchasing your ticket.