Whether you can get a refund for a canceled Virgin flight +1-888-415-1245 depends on the airline (Virgin Atlantic or Virgin Australia), the type of fare you purchased Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK)  and the timing and reason for the cancellation. 

Virgin Atlantic

• 24-Hour Policy: For flights booked at least seven days in advance, you can cancel within 24 hours of booking for a full refund.
• Voluntary Cancellation: For cancellations outside the 24-hour window, your refund eligibility depends on your ticket type. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) 
• Refundable Tickets: Fully flexible fares are refundable, though a cancellation fee may apply.
• Non-refundable Tickets: You can get a refund on some government and airport taxes, fees, and charges, but not the fare itself. An administration fee may be charged.
• Involuntary Cancellation: If Virgin Atlantic cancels or significantly changes your flight, you are entitled to a full refund if you choose not to accept the alternative flight offered.
• For Award Flights: If you cancel a reward flight outside of 24 hours of the flight, the Virgin Points and any taxes and fees (less a cancellation fee) will be re-credited to your account. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK).