Virgin Atlantic's refund policy depends primarily on your ticket's fare rules and the reason for cancellation. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) While some special offers are non-refundable, you may receive a refund for cancellations within 24 hours of purchase, Virgin Atlantic-initiated flight cancellations, severe schedule changes, or for situations beyond your control, such as bereavement or illness with appropriate documentation. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) You can request a refund by filling out the online refund form on Virgin Atlantic's help page.