Whether you receive a refund for a canceled Virgin flight depends on your fare type and when you cancel. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) You may be eligible for a full refund if you cancel within 24 hours of booking and your fare is refundable. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) If you purchased a non-refundable ticket, you can still get a refund for some taxes and fees, or a partial refund based on the conditions of your fare. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) For a definitive answer, you must check the fare rules on your itinerary or use the refund request form on the Virgin Atlantic website.