Virgin Atlantic offers a 24-hour free cancellation period for flights booked directly, after which cancellation policies and fees depend on your fare type. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) To cancel, use the "My Booking" portal online or contact customer service for complex cases or to request a refund. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) Refunds are processed after your request and can take up to 14 working days to appear in your account, depending on your payment provider.