Many people have this problem....metoo

Well that sucks. I felt like I was the only one ?

47 minutes ago, iblis said:

Nos, szar. Úgy éreztem, mintha az egyetlen ?

Sry but no... Really so much player touch

... I dont know what do it ... Microsoft say error has Bdo...bdo say i need buy the game....but hey....I payment 100 euros for ultimate....and i didn't use them....

Hopefully the administrators would actually see this already. I need something done already. It’s their error code. The need to fix it. 

This error has basically shown up to everyone who refunded a version of the game, then bought another. It does not matter whether or not these were pre-orders, it seems. The Xbox GM's have more or less said that unless you buy the originally ordered version, you'll be unable to play the game. In this case, they'll want you to repurchase the deluxe edition. I put in three tickets on separate occasions about this, and this was the last one:

Interesting but I don’t remember the family name at all lol. Seems like I would need to toss a ticket in. I just sent in a ticket. I hope they lift your suspension too! 

16 minutes ago, iblis said:

Interesting but I don’t remember the family name at all lol. Seems like I would need to toss a ticket in. Please tell me the steps you took to send in this ticket please. I hope they lifted your suspension too! 

First you need to make/log in to an account on http://xbox.playblackdesert.com Then, under support, there should be an option to "Submit a Ticket". I'd put this issue under "account". They have yet to lift my suspension, so I'm just considering a full refund at this point.

Sheesh, I already got my refund but I’m waiting to see if they would actually fix our issue. ? I mean, you made the game, why make it difficult to help someone?