Obligatory copy-pasta from the support ticket:
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I noticed this a couple days ago. Decided to make a wizard and seemed like a lot of features were not working properly from makeup, eye liners and even adjusting the facial structure in some areas. I just pretty much stuck with the baby face appearance and made him a Colin Morgan from Merlin. Lol
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0My xbox account is gone14.04.20190 654Ma***14.04.2019
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0Pearl shop Event items bugged14.04.20193 669Atre***14.04.2019
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0Character Customization Is Bugged.13.04.20191 1.4KPac***13.04.2019
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0Disconnected from game13.04.20190 638Wik***13.04.2019
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0Forum names show link broken13.04.20190 507Atre***13.04.2019