I have been playing BDO since launch and have been having more and more performance issues lately. I am currently using a wired connection, Xbox one X and now a 3.1Samsung T5 SSD. The last few days I have been getting kicked to loading screens multiple times and just now 3 load screens within 5 minutes. I really love this game but this lag and loading screen interruptions are starting to wear on me.

We have had a few people experiencing this issue and we found that redownloading the game cleared it up. 

Thank you for the feedback, 

CM Valtarra

J'ai personnellement des latences très très fréquentes les pnj et les décors qui mettent 3 à 5 secondes à s'afficher.... J'ai fait pourtant le nécessaire, en réinstallant le jeu ect.

J'ai même perdu mon bateau et un skin qui allait avec mais bon...

did you submit a ticket to recover the lost items? If not, do so here:

www.console.playblackdesert.com/support

CM Valtarra

On 12/6/2019 at 4:53 PM, CM_Valtarra said:

We have had a few people experiencing this issue and we found that redownloading the game cleared it up. 

 

Thank you for the feedback, 

CM Valtarra

Yeah have tried that several times".......

Then I suggest checking your internet connection, and submitting a ticket. Redownloading should have cleared it up. Customer service should be able to troubleshoot with you.

www.console.playblackdesert.com/support

CM Valtarra