Since the release of Shai and Mystic class the hide player function in the settings does not seem to work even after turning it off and back on again. It's become problematic everytime I go to World Boss and the players remain visible throughout the fight and even after dying and coming back they remain visible. The lag is bad and I even started rubber banding. 

I've submitted a ticket earlier today in case it was just me but I'm posting this thread just incase it isn't my problem. I miss this function so much not just at the World Bosses but in town as well.

, thank you so much for the feedback. We are aware of the issue and are looking into it, but I will relay that there are still reports coming in.

Thanks again

CM Valtarra

Update: I got the function to work by simply going to the world boss 15mins before it spawns in where as I've been going to the World Bosses 3-5mins before they spawn. If the function is set on a timer then RIP for the players who arrive there within a minute of the world bosses spawning. If the time base activation of the function was intentional then I guess I could see it as something to do with stability but if I recall no one has stated the time thing at all. Which would explain the flux of reports y'all might be getting if they're showing up 3-5mins before the world bosses spawn in and the function doesn't hide fellow players.

Also this is with both the player distance veiwable and the hide player function turned on and saved. If you're a fellow player and you have not tried showing up 15minutes before boss spawn, try it because it worked for me. Now I know this might cut into your grind schedule and believe me it's cut into mine as well.

Hope this feedback was helpful for both the players and the staff viewing the problem.

Edit: Update 2, did more testing with the time wait and found it does not work at all. I did however notice that whenever players popped a tent down in the World Boss area the tent hide function seems to work when turned on but it makes me believe this feature is overriding the Hide Player feature. Yesterday no one put tents down while I was at the World Boss so I've come to the conclusion the tents are the problem but so far my testings only included the new classes Shai and Mystic. Have not tested with the initial core classes released when BDO launched on PS4. Will try with a core class to see if the function is not working for the new classes or if its every class that has the problem. Will pick up testing Monday morning and will get back to you on the results.

Alright after a few days of testing and with different classes trying to pinpoint the issue with the feature and doing various things to see what works and what didn't. As stated I tried various classes to see if it's specific to a certain class and it didn't work on all of them, yes all of them. Which means it's not specific but after the recent patch I seem to notice it would work and sometimes it wouldn't. I've also restarted my ps4 to see if that worked but I don't think it matters at the moment. I've been saving video clips throughtout my tests mostly when the features fails to work. Then I remembered what customer support said in the first ticket about this problem and they're right.

They didn't tell me the number but from testing I have a pretty good idea on what it is but since they didn't tell me I believe I can't reveal the number either. What I'm talking about is the number of active players on a server determines if the feature will work or not. I used to think if a certain number of players showed  up to World Boss the feature would activate but it didn't. When I was testing I found the server I was on, Serendia1, is less active during the 7am PST World Boss and that's typically when the feature would not work for me. However the 5pm PST World Boss it would work because majority of the players were online. There was one time at a 5pm World Boss ,Karanda, where it did not work but I can not replicate it so it was probably a one time thing. In case you were wondering if I know the exact number of players on the server at a given time I do not. I going off who actually shows up to world boss, chat activity and amount of players coming and going from town/cities. I also do not know the maximum number of players each server holds so all I can give are eatimates, if I'm allowed to, on the number of active players. 

Final conclusion, the feature does work but only when the server is crowded. It's not stable all the time on account of it not working that one time the server was crowded so that may be the cause of all those reports about the feature. However, making sure your PS4 rest and I do mean rest as in shutting it down from time to time and making sure it is clean could help solve your issues. A healthy console means it can run the features as intended. 

I hope that this info I got from testing has helped in some way or form. If anyone has anything more to add, whether it be problem not solved or additional info about the issue, please feel free to add it. I won't be conducting more tests til after Christmas if the issue is not resolved. I'll stop testing when they feel they got all the info they need.

Thank you for the thorough feedback! I apologize for my late reply I have been away for the holidays. 

CM Valtarra