ISSUE: Unable to link account on the PS4
SOLUTION: Use a password that is less than 16 characters
REQUESTED FIX FROM DEVELOPERS: Prevent users from using a password that is longer than 16 characters on the website
For the past several days I was unable to link my account on the PS4. I tried linking it on multiple consoles using multiple accounts with no success. The issue was caused by a password that was longer than 16 characters. The website states that the password must be between 8 and 16 characters however it allowed me to use a longer password which I did by accident. The long password works flawlessly on the website but prevents account linking on the PS4.
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