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Profile authentication failed - can't log in after update
KernelOverwr*** 2019-10-08 21:55
743 4 0 0
# 1
Edit Date : 08.10.2019

Every time I try to log in, it says "Now processing" and after a few seconds a window pops up that says "Profile authentication failed." and all I can do is press X to go back to the title. I just bought this game... I'll give it a day or two and if it doesn't work I'm complaining to Sony and getting a refund because the game is literally unplayable.

Character Name KernelOverwr***
Main Character
# 2
Edit Date : 08.10.2019

Hello there,

 

Same happens to me. I deleted and reinstalled the game and I can log in just fine. I need to download 30% of rest of the game.

 

Regards

Character Name Linkin120***
Main Character
# 3
Edit Date : 08.10.2019

I was afraid that was going to be the solution. It took me almost 80 hours to download the first time. My friend at work told me about it two Fridays ago and I said I'd install it that night and we could link up on Saturday. I went to work on Monday morning and he asked if I forgot. I told him it still had 21 hours to go when I left the house  Assuming it's the same again, that puts it somewhere around this coming Saturday afternoon before I can try to log in again and I will have seriously spent more than seven full days downloading a game twice (I have about four hours of actual play time so far). I'll give or a shot, but if it says 99+ hours remaining again, I'm just leaving it uninstalled.

Thanks for the response.

EDIT: I tried one last time before deleting it and it magically magically worked!!!

 

Character Name KernelOverwr***
Main Character
# 4
Edit Date : 09.10.2019

Hey there guys! Sorry it took me a minute to respond, I was out of office during the hotfix today. There was an issue with the Warriors awakening skills after the update last night so we implemented a hotfix. Subsequently this hotfix gave some players a profile authentication fail error upon re-log in. We then did another hot fix to clear up the issue and everything seems to be running smoothly now. 

CM Valtarra

(This will be copied and pasted to other threads, but all of you are equally special )

Character Name CM_Valta***
Main Character
# 5
Edit Date : 03.08.2020
On: 2019-10-09 00:54, by CM_Valta***

Hey there guys! Sorry it took me a minute to respond, I was out of office during the hotfix today. There was an issue with the Warriors awakening skills after the update last night so we implemented a hotfix. Subsequently this hotfix gave some players a profile authentication fail error upon re-log in. We then did another hot fix to clear up the issue and everything seems to be running smoothly now. 

CM Valtarra

(This will be copied and pasted to other threads, but all of you are equally special )

My friend also having the same provlem what to do

Character Name Mkb
Main Character
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