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PA Failing Console Players: Should Compensate
Whylinn 2021-12-11 16:40
1984 46 45 27
1 2
# 1
Edit Date : 11.12.2021

Last night at the Calpheon Ball we console players were entreated to many new and exciting updates to the game, then were told in an aside that we would not be getting any of this content because of the memory stabilization issue . Then we were told we wouldn't be getting ANY new content until stabilization was fixed (besides a redundant winter season) , but we were not informed at all about any of the particulars of this fix, or even if it was guaranteed.  We were told we would get reworks in January , but only pending the fix . No word on the restoration of RBF either . 

This is unacceptable. They continue to treat us like children, when most of us who play the game are adults who support the game with our hard earned $. Honestly, there is very little to look forward to for us console players. This memory issue is a problem they should have foreseen and dealt with before it got out of hand or they should have stopped selling the game to console if they had knowledge that they could not meet performance expectations. 

 

Do console players not agree we should get some in game compensation for loss of use and functionality and deprivation of updates through the holidays?  Please,  let me know what you think. 

Character Name Whylinn
Main Character
# 2
Edit Date : 14.12.2021

I disagree; the next GEN console is fine.  The issue is with the older systems and the shortage of new GEN systems.  More than anything, I would say Microsoft and Sony are failing us with a lack of stock!  Black Desert is a beautiful NET GEN game, and the older console can't run it, especially PS4/PS4 Pro, and even the PS5 has issues. The main problem is with sony.  The Xbox One X and newer run the game pretty well without many issues, if any. Unfortunately, there is only so much optimization you can do for 6-8yr old systems, especially for a game meant for high-end PCs.  So instead of blaming PA, go after MS and Sony to optimize the older system or produce more next-gen systems.

Character Name XDarkgod
Main Character
# 3
Edit Date : 14.12.2021
On: 2021-12-14 01:08, by XDarkgod
Edit Date : 2 Hours ago

I disagree; the next GEN console is fine.  The issue is with the older systems and the shortage of new GEN systems.  More than anything, I would say Microsoft and Sony are failing us with a lack of stock!  Black Desert is a beautiful NET GEN game, and the older console can't run it, especially PS4/PS4 Pro, and even the PS5 has issues. The main problem is with sony.  The Xbox One X and newer run the game pretty well without many issues, if any. Unfortunately, there is only so much optimization you can do for 6-8yr old systems, especially for a game meant for high-end PCs.  So instead of blaming PA, go after MS and Sony to optimize the older system or produce more next-gen systems.

The Xbox runs fine because Xbox runs a modified version of windows. BDOs engine was designed to run on a PC - on windows.

 

PlayStation runs a Unix based OS. It's a miracle the game runs at all.

 

The only solution is to release a next gen version with its own servers and own build - allow everyone to migrate to it, and essentially drop old gen. It can't have more content added anyways. Kind of like they did with Destiny on PS3. They allowed everyone to migrate to the PS4 version and stopped updating the PS3 one.

 

We're at a point where we can't add content to the game because it simply can't run and we've had to literally remove content (RBF) so that it can.

 

At this point this is really the only option and everyone on Xbox and PS5 is being held back by 9 year old PlayStation hardware.

Character Name Kandicaine
Main Character
# 4
Edit Date : 14.12.2021

Giving stuff away won't solve anything, minecraft created serveral version of it's self to solve it's issue with it's performance probles and yes i know minecraft isn't high end but i just using it to make a point. PA would have to release a version for the older consoles and disable alot of of it's content but still allow people to transfer there profile once they have had the chance to get there hands on the newer gen consoles. would it be just xbox one sx and the xbox one ss and the ps5 just playing ?

Character Name Hatemonday
Main Character
# 5
Edit Date : 15.12.2021

To those throwing or wanting to bring the hammer down at Microsoft or Sony answer me this; who developed the game for Xbox one and PS4 and also knew the machines limitations and would also have been in talks regarding such matters with both those companies prior to development!

 

I would suggest sending an email to the corresponding companies to clarify any and all problems, issues and grievances to fully clarify and even get the ball rolling in regards to such matters!

 

I agree, compensation would be welcome and mainly for the fact I’ve spent more supporting this game than any other and probably more than the combined total in gaming and the machines in the past decades, literally thousands!

PA needs to redress all issues pertaining to the game running on console, state exactly what the issues, problems they’re having and compensate accordingly pending the final decision made depending on how the game is brought forward for next gen machines!

 

Games consoles have been around since the 70’s, PC’s have always been more powerful, but games have been developed for both for just as long and the limitations of console have always existed, PC’s also has potato mode due to low end and high end spec and the final decision to develop a game has always been with the game developer and how they implement the code directly effects the stability and why potato mode exists!

 

Further more, no, the game does not run fine on next GEN consoles as I have both and both have issues and having games since the dawn of computers and some 45+ years, BDO is one of the best games I’ve played but with the worst problems I’ve ever encountered!

 

By the way, cross platform gaming has been around for decades and isn’t a new concept and game development should have considerations for any and all platforms developed for and it also begs the question as some have stated, if PS has more limitations why crossplay was implemented and also why does Xbox actually not crossplay with PC and developed that way and run in potato mode? Why? Because PA chose to take the avenue we are on and now have to become transparent as to what the problems are, let us know how they’re going to broach such problems, allow migration of accounts and compensate accordingly to all players having to have the cost incurred to migrate over to next gen!

The only reason I have the next gen machines so soon after launch was to play the game I loved so much and have it stable as possible, the irony of it all was I actually purchased the game on Xbox one years before next gen launched, just remember that!!!

Character Name UBTHEJUDGE
Main Character
# 6
Edit Date : 15.12.2021

In regards to compensation, my previous post and the post in general!

 

Compensation does not mean monetary, nor does it equate to money spent, it should simply be loyalty points for staying loyal and the ability to still play the game on the machine you purchased the game!

 

If PA become transparent and say they cannot fully develop the game for Xbox one and PS4 there has to be a decision made to how those versions are brought forward and have content appropriate for those machines, if the decision is made to move to next gen, accounts should be allowed to migrate to the chosen next gen system and I think loyalty points awarded for those staying loyal would be welcomed and for the fact of the stability issues still ongoing since year one on console!

Character Name UBTHEJUDGE
Main Character
# 7
Edit Date : 15.12.2021

I played on Xbox one and it was rough. Now I'm on Xbox x/s and it runs great. The game is meant for better hardware, period. 

Character Name Bizzy
Main Character
# 8
Edit Date : 15.12.2021
On: 2021-12-15 13:43, by Bizzy
Edit Date : 6 Hours ago

I played on Xbox one and it was rough. Now I'm on Xbox x/s and it runs great. The game is meant for better hardware, period. 

I concur, the game should have been built from the ground up for console and released for next gen, but here we are!

 

I can think of a few viable avenues that PA could take to not upset the masses and to be implemented over, let’s say 24 month period to cater for account migration to next gen servers (hint hint) but who am I to give advice to a billion dollar company who should know how to broach the problems caused by every update when adding to the beautiful world of BDO!

 

Character Name UBTHEJUDGE
Main Character
# 9
Edit Date : 15.12.2021

Here's something that came to mind if we isolated the older gens from the newer would they have the abilitly to use the cm ?

 

Character Name Countmeows
Main Character
# 10
Edit Date : 16.12.2021
On: 2021-12-14 01:08, by XDarkgod
Edit Date : 14.12.2021

I disagree; the next GEN console is fine.  The issue is with the older systems and the shortage of new GEN systems.  More than anything, I would say Microsoft and Sony are failing us with a lack of stock!  Black Desert is a beautiful NET GEN game, and the older console can't run it, especially PS4/PS4 Pro, and even the PS5 has issues. The main problem is with sony.  The Xbox One X and newer run the game pretty well without many issues, if any. Unfortunately, there is only so much optimization you can do for 6-8yr old systems, especially for a game meant for high-end PCs.  So instead of blaming PA, go after MS and Sony to optimize the older system or produce more next-gen systems.

I'm a returning player (less traffic more fun to play for me.. i'm an antisocial so and so) anyhow I agree the new consoles (xbox) are fine there is no of the x series where I am and there hasn't been since release.  However I d get an S series and added an extension card and it works fine.  I hear of low performance.  I get few crashes if any .. once or twice in a certain area of Devencrue area and not really sure what the cause was and i bet it crashes PC's as well.  Anyhow I stopped using  PC now and play games solely on console and find this one to be just fine on the new system.  So if you can find the series s its the same console only with less internal hard drive so simply add an extension card and it will be fine.  (hope that helps) 

Character Name Bort
Main Character
# 11
Edit Date : 16.12.2021

Given your a returning player would your opinon  still be the same if you've done everything and theres nothing left to do and were still here having the same issues.

Character Name Countmeows
Main Character
# 12
Edit Date : 17.12.2021

Hi Bort,

 

Please do not mislead gamers into thinking the Series X and S have the same internals as your mistaken and could seriously effect a players decision when buy either of the consoles!

 

Xbox Series X 12 teraflops 

Xbox Series S 4 teraflops

Thats huge!

 

Xbox Series X True 4K

Xbox Series S 1440p

This definitely could entice or deter pending the player set up screen wise and I’m sure some wanting 4K would be annoyed if thinking the S had 4K!

 

and the most obvious

Xbox Series X 4K HD

Xbox Series S None

 

i love my back catalogue of Blue ray and cleaned up my set up without needing one and selling the blue ray I had along with the Xbox one almost payed for the Series X!

Character Name UBTHEJUDGE
Main Character
# 13
Edit Date : 17.12.2021
On: 2021-12-14 01:08, by XDarkgod
Edit Date : 14.12.2021

I disagree; the next GEN console is fine.  The issue is with the older systems and the shortage of new GEN systems.  More than anything, I would say Microsoft and Sony are failing us with a lack of stock!  Black Desert is a beautiful NET GEN game, and the older console can't run it, especially PS4/PS4 Pro, and even the PS5 has issues. The main problem is with sony.  The Xbox One X and newer run the game pretty well without many issues, if any. Unfortunately, there is only so much optimization you can do for 6-8yr old systems, especially for a game meant for high-end PCs.  So instead of blaming PA, go after MS and Sony to optimize the older system or produce more next-gen systems.

False ps5 has problems too

Character Name Mvxxsnipez
Main Character
# 14
Edit Date : 17.12.2021
On: 2021-12-14 04:25, by Kandicaine
Edit Date : 14.12.2021

The Xbox runs fine because Xbox runs a modified version of windows. BDOs engine was designed to run on a PC - on windows.

 

PlayStation runs a Unix based OS. It's a miracle the game runs at all.

 

The only solution is to release a next gen version with its own servers and own build - allow everyone to migrate to it, and essentially drop old gen. It can't have more content added anyways. Kind of like they did with Destiny on PS3. They allowed everyone to migrate to the PS4 version and stopped updating the PS3 one.

 

We're at a point where we can't add content to the game because it simply can't run and we've had to literally remove content (RBF) so that it can.

 

At this point this is really the only option and everyone on Xbox and PS5 is being held back by 9 year old PlayStation hardware.

No the only way to fix this game is taking away crossplay this game ran perfectly on ps4 before crossplay was added  they added cross play and now even ps5 has problems

Character Name Mvxxsnipez
Main Character
# 15
Edit Date : 17.12.2021
On: 2021-12-11 16:40, by Whylinn
Edit Date : 11.12.2021

Last night at the Calpheon Ball we console players were entreated to many new and exciting updates to the game, then were told in an aside that we would not be getting any of this content because of the memory stabilization issue . Then we were told we wouldn't be getting ANY new content until stabilization was fixed (besides a redundant winter season) , but we were not informed at all about any of the particulars of this fix, or even if it was guaranteed.  We were told we would get reworks in January , but only pending the fix . No word on the restoration of RBF either . 

This is unacceptable. They continue to treat us like children, when most of us who play the game are adults who support the game with our hard earned $. Honestly, there is very little to look forward to for us console players. This memory issue is a problem they should have foreseen and dealt with before it got out of hand or they should have stopped selling the game to console if they had knowledge that they could not meet performance expectations. 

 

Do console players not agree we should get some in game compensation for loss of use and functionality and deprivation of updates through the holidays?  Please,  let me know what you think. 

I've played this game since launch we did not have performance issues until crossplay the only answer is to get rid of crossplay

Character Name Mvxxsnipez
Main Character
# 16
Edit Date : 17.12.2021
On: 2021-12-17 10:10, by UBTHEJUDGE
Edit Date : 11 Hours ago

Hi Bort,

 

Please do not mislead gamers into thinking the Series X and S have the same internals as your mistaken and could seriously effect a players decision when buy either of the consoles!

 

Xbox Series X 12 teraflops 

Xbox Series S 4 teraflops

Thats huge!

 

Xbox Series X True 4K

Xbox Series S 1440p

This definitely could entice or deter pending the player set up screen wise and I’m sure some wanting 4K would be annoyed if thinking the S had 4K!

 

and the most obvious

Xbox Series X 4K HD

Xbox Series S None

 

i love my back catalogue of Blue ray and cleaned up my set up without needing one and selling the blue ray I had along with the Xbox one almost payed for the Series X!

can't get the other one here so.. this was the advice i was given by microsoft unless I wanted to wait years.    It works fine and i'm not misleading anyone I was trying to give a helpful hint on how to play the game on an xbox that has not trouble running it.  I stopped using a pc as a result of this so obviously for me I have had not issue with it.     The secret to these newer gens xbox's is the SSD all the rest is window dressing.    (don't need the 4k.. just decoration and to make stuff look better and the teraflops is plenty ..because the reason it all works so well is a result of the SSD ..) 

Character Name Bort
Main Character
# 17
Edit Date : 17.12.2021

I don't know if removing cross play would solve the issue with the proformance issues but we would still have the same issue with people who can't get there hands  on the newer generation consoles.

Character Name Countmeows
Main Character
# 18
Edit Date : 17.12.2021
On: 2021-12-16 23:55, by Countmeows
Edit Date : 22 Hours ago

Given your a returning player would your opinon  still be the same if you've done everything and theres nothing left to do and were still here having the same issues.

As a returning player who literally just threw out my old characters and started with a season character I'm not sure what you mean.  I had no issues then on pc and I am having no issues now on the xbox I purchased.    So I am no longer worrying about spending huge sums of money on fancy pc's and will be just fine with me new xbox series s and a laptop so i can surfe the internet.  I am no longer sinking huge sums of money into PC's just to play a game which is fine with me :)   Last PC I built which is still in the okay range cost me 3k thank goodness I am no longer spending that anymore.   

Character Name Bort
Main Character
# 19
Edit Date : 17.12.2021
On: 2021-12-17 22:01, by Countmeows
Edit Date : 21 Minutes ago

I don't know if removing cross play would solve the issue with the proformance issues but we would still have the same issue with people who can't get there hands  on the newer generation consoles.

yes the lack of supply is a problem, but I dont think we can blame this company for that .. life happened and we got this covid thing and if your outside the US its super hard to get either of the two new xbox's.  At another point in time it would be easy to get them by now.  Anyhow suffice it to say that if i had not purchased one of the next gen xbox's I would not be playing this game again.   Before this I played some things on xbox and other things on PC.   I only looked at the game again because I had an xbox that I knew would run it and deal with the entire MMO thing so that the game was playable.  

Character Name Bort
Main Character
# 20
Edit Date : 18.12.2021

Bort, you stated:

 

So if you can find a Series s it’s the same console with less storage!

 

No it’s not and I pointed out the differences and these differences are not window dressing (to make prettier) the processor is faster, the resolution is greater and it matters not what you can get hold of it’s actually a superior machine and you should know that from actually building PC’s and knowing what processors do and not just the ssd!

 

Xbox one X with an ssd runs better than an Xbox one with an ssd but both still have problems and the real problem as many have stated is crossplay and the hurdles that causes, there are many games on the market with crossplay enabled, some have issues and some do not and it’s direct cause and issues are down to the game devs!

 

You also state that you do have issues whether minimal or not and these issues are more apparent one Xbox one and PS that you obviously know about!

 

Ive played BDO constantly since launch and can say with certainty that Xbox was held back in content due to the development of PS, PS then caught up and cross play was implemented, basically, this game has seen issues since year one on console and is a direct result of cross play and the issues have been annually for months on end!

 

Anyone reading this thread needs to understand that this game was developed for the Xbox one and PlayStation , next gen should not be a factor and the primary problem needs a solution and PA need to redress the annual issues that constantly hold back content to try and fix what is broken!

 

Its rediculous that some in this thread are promoting next gen or even saying the book gets passed to Microsoft and Sony as being the problem and let me make it clear!

 

PEARL ABYSS DEVELOPED THE GAME KNOWING THE LIMITATIONS OF BOTH XBOX ONE AND PLAYSTATION 4!

 

PA needs to redress and rectify and stop pushing the pearl shop until it’s fixed, period!

Character Name UBTHEJUDGE
Main Character
# 21
Edit Date : 18.12.2021

Next gen consoles Do Not have problem free gaming either!

 

RBF removed.

Winter season may not be until January.

Content pencilled in for this fall have been cancelled.

Calphein ball had no content, updates or any reason given as to why not other than working on stability!

Players leaving due to these issues and more!

 

Playing on next gen fixes nothing and I would also argue that next gen has just as many problems due to the aforementioned reasons or am I the only one that can see the bigger picture on how, why the state of console play as a whole is almost at stagnation due to the current problems we are all effected by and not just Xbox one and PS4!

 

Some if you need to get a grip and stop sucking up and spending on this game, open your mind and see what is going on before your very eyes!

 

 

Character Name UBTHEJUDGE
Main Character
# 22
Edit Date : 18.12.2021

PA does need to stop releasing new and recyled outfits till this issue with the older consoles, they did in fact release a letter on this site stating how sorry they were and why it was taking so long so all we can do sit and wait.

Character Name Countmeows
Main Character
# 23
Edit Date : 18.12.2021
On: 2021-12-18 03:24, by UBTHEJUDGE
Edit Date : 10 Hours ago

Next gen consoles Do Not have problem free gaming either!

 

RBF removed.

Winter season may not be until January.

Content pencilled in for this fall have been cancelled.

Calphein ball had no content, updates or any reason given as to why not other than working on stability!

Players leaving due to these issues and more!

 

Playing on next gen fixes nothing and I would also argue that next gen has just as many problems due to the aforementioned reasons or am I the only one that can see the bigger picture on how, why the state of console play as a whole is almost at stagnation due to the current problems we are all effected by and not just Xbox one and PS4!

 

Some if you need to get a grip and stop sucking up and spending on this game, open your mind and see what is going on before your very eyes!

 

 

Wow maybe take a break man.  I play games that I have fun in. 

 

As I said i'm a returning player that literally means for the last few years I have not spent on the game or played it.  I played a couple years. Didnt over spend because I have to work and pay bills and then saw this post on a forum about consoles and commented how the next gen consoles run the game pretty well.  Since return because I enjoy the game I have spent a grand total of 30 bucks on the game because I think they earned it.  I dont spend hundreds on any game ever because I'm a retired person who worked hard all my life that needs to pay my bills.    When the game stops being fun for me again I will once again stop playing it.    Its a game after all and optional.   Anyhow I said my piece which once again was that I could not get the Series X  Xbox because its not available here at all.  It was for like a couple of months and I missed out so I picked up a Series S which plays the game just fine and insalled it.. said "hrm runs well here is 20 bucks for a starter pack" and that's that :) 

 

Anyhow good luck.  If you want to play this game the next gen consoles work and the Series S works just fine.  

Character Name Bort
Main Character
# 24
Edit Date : 19.12.2021
On: 2021-12-17 22:01, by Countmeows
Edit Date : 1 Days ago

I don't know if removing cross play would solve the issue with the proformance issues but we would still have the same issue with people who can't get there hands  on the newer generation consoles.

It will solve it, its proven that it will solve it, we didnt have performance problems until crossplay

Character Name Mvxxsnipez
Main Character
# 25
Edit Date : 20.12.2021

What kind of console are you running snipez right now ? I tried bdo on the xb1 and i hit the loading screen every time i tried to enter a town that had people in it and with the xb1x i didn't have the loading issue but the lag issues were there, with the xb1sx i have little to no issues other than small spikes at times during 5pm when people log in for the daily times. I haven't tried the ps version of yet but if need be i will test it to see if there is an issue or not.

Character Name Countmeows
Main Character
# 26
Edit Date : 20.12.2021
On: 2021-12-17 19:39, by Mvxxsnipez
Edit Date : 17.12.2021

No the only way to fix this game is taking away crossplay this game ran perfectly on ps4 before crossplay was added  they added cross play and now even ps5 has problems

It ran fine on PS4 before crossplay was added because there was significantly less content in the game at that point in time - which is exactly what I said. The game cannot have more content added because that's what's causing the problems because there isn't enough memory.

 

Literally nothing to do with crossplay.

 

How do you actually not understand this? More things in the game = more things to load = more memory.

Character Name Kandicaine
Main Character
# 27
Edit Date : 06.01.2022

Hello it seems Black desert consoles has hit a new low with the update not being released on time and now we have some sad fill in blank event if you can call it that but in the end life is life but, it seems now that the world bosses arent spawning when they say they are or what's going on. Let's just hope this is just a rough patch.

Character Name Countmeows
Main Character
# 28
Edit Date : 06.01.2022

While from what the official post said, this appears to not be entirely PA's fault, this unexpected delay may be the last straw for some players.

I don't even know what to ask for from PA for compensation, I don't think there's anything that would appease most of us at this point. What I'd like to see is for them to refocus. While cash shop updates for new costumes are fun and cool, I'd be far more interested in seeing PA shift some focus into optimization on some platforms and maybe even (but not likely) next gen versions of the game. 

Hopefully we'll see an attitude change in this direction, but until then, chins up y'all. See ya out there 💗

Character Name Kyritical
Main Character
# 29
Edit Date : 06.01.2022
On: 2022-01-06 12:18, by Kyritical
Edit Date : 1 Hours ago

While from what the official post said, this appears to not be entirely PA's fault, this unexpected delay may be the last straw for some players.

I don't even know what to ask for from PA for compensation, I don't think there's anything that would appease most of us at this point. What I'd like to see is for them to refocus. While cash shop updates for new costumes are fun and cool, I'd be far more interested in seeing PA shift some focus into optimization on some platforms and maybe even (but not likely) next gen versions of the game. 

Hopefully we'll see an attitude change in this direction, but until then, chins up y'all. See ya out there 💗

yeah holidays which are more relevant in this end of the world and the pandemic ... equals delays.  I dont know why everyone automatically blames this company they are working with a console platform that is third party.. in another part of the world with a different set of criteria and console releases get stuck in certification all the time.   With regards to the game I would imagine they are putting their efforts into crimsom desert and I dont think they could add more to this seamless open world and have it run on consoles or average pcs.  As it is they had to turn off certain things to make it run on some of the older consoles and then there is the entire pandemic thing where next gen consoles are hard to get due to supply chain issues.    If you can get an xbox series s (easier to get then the series x which are impossible to find really) the fact that this is not a 4k game (for an mmo i think going 4k would be the end of the game as it would only run properly on bleeding edge machines with massive video cards) means the series s is all you need.    Anyhow because they dont use load screens and such this game has pretty much hit its limit and going 'next gen' would be a really bad idea if they want regular folks to play it.  

Character Name Bort
Main Character
# 30
Edit Date : 06.01.2022
On: 2022-01-06 13:35, by Bort
Edit Date : 2 Minutes ago

yeah holidays which are more relevant in this end of the world and the pandemic ... equals delays.  I dont know why everyone automatically blames this company they are working with a console platform that is third party.. in another part of the world with a different set of criteria and console releases get stuck in certification all the time.  

I've seen it happen before with updates on multi platform games. Certification causes some platforms to get the updates before others. I can understand this being it for some people with everything else console players deal with, but for those who are eagerly waiting to get there hands on this update I hope they don't have to wait much longer.

Character Name Kyritical
Main Character
FeedbackTopicPA Failing Console Players: Should Compensate
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