Adventurers,

Thank you for playing Black Desert for Xbox One. We always strive to deliver the best possible experience for our players, however sometimes we discover issues that crept through our QA process. Below is an issue of currently known issues in Black Desert for

Xbox One:

1. Web Banners not showing correctly in certain situations.

2. In German, the Character Slot expansion coupon shows incorrect information, the current maximum number of slots is 7.

3. In French and German, the current descriptions of pet types are currently not applied.

4. Currently, there is an issue with the price of the 6000 Pearl Box. It should be 60 Euros, however, it is currently displayed at 50 Euros. Please do not purchase this package until the issue is resolved, as you will not receive the pearls. (Resolved)

5. 99%/0%/102%/checking for updates login issue. (Resolved)

6. There is an issue at the moment where if you try to enter the Red Battlefield, your character will get stuck and fall through the map. If you are stuck in the Red Battlefield, please go to your character selection menu and re-login to the game to leave the Red Battlefield. Please do not enter the Red Battlefield.

7. There is an issue where some users are not receiving items purchased from the MS store. In order to resolve this, please relog into your game or exit the cash shop and reenter it to receive the items.
8. There is an issue where EU users are unable to link their accounts. This means that currently EU users are unable to join "Sign up to our Website and get a Sky Hawk pet!" event at the moment. This will be updated as soon as it is resolved.

9. There is an issue where some users are unable to see the Blessing of Kamasylve [1 day] in the mileage shop. (Resolved)

10. There is an issue where the amount of Silver that you have traded is incorrectly displayed. (Will be fixed after maintenance)

11. Sorceress's Absolute Darkness I skill description should include information regarding its prerequisite skill, Sinister Energy II, but does not.

12. Quest tracker disappears.

13. Start menu/inventory jumps to first slot.

14. Value Pack Expires and things from inventory slots need to be moved back up to empty slots.

15. Deluxe Edition of the game does not reward Tier-3 Horse item in the mail. The Tier-3 Horse item will be sent out to eligible users everyday. (Resolved)

16. There is an intermittent issue where retrieving items from the warehouse to your inventory is unavailable and one of these messages appear: "Cannot Apply Item Results to Memory" / "Item not found"/ "Invalid Count" 

17. There is an issue where the quest settings reset after switching servers or relogging into the game.

Localization/Text Display Issues:
**Please note that these issues may only affect some of the users.**

[English]
1. Some in-game text regarding skill commands, enhanced items, and some systems messages do not appear.
2. Reform Stone item description incorrectly instructs users to press RT instead of A.
3. The Delete Character system message displays the incorrect amount of time required before the same character name can be reused.
4. [Blessing of Kamasylve (1 Day)] Item description is missing. See below for item description. (Resolved)
 - Will be effective for 1 day upon use.
 - Energy Recovery +2
 - Item Drop Rate +20%
5. Target NPC to complete the quest "Dark Hallucinations" is Neruda Shen, but appears as Ridley in the quest objective.
6. The name of the boss for the quest "[Boss] Slayer of the Arena" appears as "Soldiers' Graveyard Boss" instead of "Kavali".
7. Users may not switch to characters under Lv. 6 through the disconnect window. System message displays incorrect level limit of 5 and under to switch characters.
8. Quest widget may not display the target NPC required to complete a quest.

[German]
1. Pearl Shop Horse Flute item description incorrectly tells users to press RT instead of A.
2. Pearl Shop Dye item description incorrectly tells users to press RT instead of A.
3. Pearl Shop Pet item type descriptions do not appear.
4. [Character Slot Expansion Coupon] Displays the incorrect number of character that can be created. The character creation limit is seven.

[French]
1. Pearl Shop Pet item type descriptions do not appear.
2. Some in-game button text may appear in English

We apologize for any inconvenience caused.