Due to some unexpected technical issues, the Xbox EU servers went down slightly earlier. As an apology, compensation rewards have been sent to all Xbox users on both regions. You can find the rewards in your mailbox.
We apologize for the inconvenience and will take steps in preventing such an issue from arising in the future.

Adventurers,

This Wednesday (January 22), we will be taking down the servers for a minor maintenance. This maintenance will allow us to apply the latest version of Black Desert, make any updates or upgrades to our servers and also applying a few bug fixes. We will also be performing any name changes that have been requested.

■Scheduled Maintenance Period: 

22/1/2019 (Wed)  12:00 AM ~ 02:00 AM 10:45 PM ~ 12:30 AM PST 
22/1/2019 (Wed)  08:00 AM ~ 10:00 AM 06:30 AM ~ 08:30 AM UTC

All servers will be taken down during the maintenance. 

※ Once maintenance starts, all users will lose their connection. 

※ You are not able to use the Central Market in the Black Desert+ app or register a coupon on our website.

※ The maintenance time is subject to change. If there are any changes, we will make changes to this announcement. 

More details about the update will be available through patch notes on all channels once the game service has been restored. We appreciate your patience and understanding while we work on improving the service of the game. 

Thank You.