Greetings Adventurers,
This is a list of in-game known issues that are currently being investigated.
We are working to resolve these issues as soon as possible and apologize for any inconveniences you may have experienced.
We will continuously update this notice as issues are discovered and resolved.
XBOX
- Some adventurers are unable to access the free upgrade to the Xbox Series version.
PlayStation
- Some adventurers are occasionally unable to receive PlayStation achievement trophies, even after completing Season graduation and defeating Dark Rift bosses.
- Frame rate drops have been observed in certain content.
Some improvements have been made to help reduce frame drops and mitigate game crashes that occurred in certain situations. ▶ 7/2 Client Patch Certain fixes have been applied to address the issue of frame drops occurring in some content when playing on PlayStation devices. ▶ [PlayStation] 6/28 Client Patch |
- Occasionally, the SEC_001/1270 error dialog appears and causes the client to close.
This notification appears when certain game data is corrupted or not properly installed.To ensure smooth operation, we recommend fully closing the game and then restarting it. If the same issue persists even after restarting, please contact customer support. We will do our best to provide prompt assistance. |
Fixed Issues
[XBOX]
- Whisper reply is not working.
- Store achievements are not appearing.
- Live streaming is not functioning.
Known Issues


● In certain situations, the "Enhancement Guide" window that appears after selecting "How to Get Stronger" when your character dies can't be closed.
● The Quest widget shifts to the center of the screen when reconnecting.
● The Stat Display Setting window is displaying the following subcategories of Total Stats in Korean:
- Additional Stats (추가 능력치)
- Extra Damage to Species (종족 추가 피해)
● The Manage Sailor UI appears cut off in some languages.
- X/A: Select
- 〇/B: Close
- LS: Recover Condition for All
- RS: Save Preset
- RT+▢/X: Auto Assign
- RT+△/Y: Disembark All
● Cutscene skip-related text appears during cutscenes that cannot actually be skipped.
● Combat does not end if you kill the monsters too quickly during the [Balenos] Forest Wolves quest.
- You can return to the previous part of the story using the Menu button and then proceed to defeat the monsters slowly to continue the quest normally.
● The Sailing Life Skill tooltip shows the effect of Sailing Mastery 2,050 to 3,000.
- Life Skill Mastery will soon be expanded to 3,000 in an upcoming update.
(Related details will be provided on the official website.)
● Proper interaction is not possible with certain NPCs
● [Dosa] The Skill Guide is not visible during the Illezra tutorial.
● An unnatural object is floating in the air at a specific location in the Sherekhan Necropolis region.
● The quest NPC "Kamasylve Priestess" disappears during the general quest "[Supply] Energizing Cuppa," making it impossible to proceed with the quest.
● Exclusive titles for Conquest War are not obtainable in certain situations.
If you've met the kill count requirements (100, 180, 300) but still haven't received your titles, please contact Support through a 1:1 inquiry.
● The purchase limit on the 'Weight Collection III' tooltip is displayed differently from actual specification.
If you have purchased a weight item or a pack containing an weight item that are included in this item more than once, you cannot purchase this product.
● Opening the Manage Work menu of a remote region via the World Map can cause intermittent delays.
● [Scholar] The idle animation of the Salanar Outfit is unnatural.
● The Black Shrine Bosses may not appear upon instant entry to the Boss Blitz location.
This issue can be fixed by restarting the Boss Blitz.
● Combat & Skill EXP 530% Scroll (60 min) Tooltip issue
Using Simple Alchemy with Combat & Skill EXP 530% Scroll (60 min) x3 will produce Combat & Skill EXP 530% Scroll (180 min) x1.
● The issue of the game terminating upon attempting to connect to the game or while in installation (Streaming) mode.
● There is an issue where certain items display in other languages
● There is an issue were in certain areas of Valencia, Heatstroke and Hypothermia is not applied correctly.
● There is an issue where the Beauty Album will cause the game to crash in certain circumstances.
● There is an issue where in certain situations, the Start Menu will not open when pressing Start. To rectify this, open your chat window first.
● There is an issue where the number of Guild Members is incorrectly displayed on the Guild Information and Guild Member Status pages when you go to a platform specific server. It will only display the guild members that share your platform.
Fixed Issues
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[Notice] Node War Reset NEW 03.07.2025
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[Notice] [Completed] 7/3 Partial Server Maintenance NEW (Last Updated: 07/03/2025 06:10 UTC) 02.07.2025
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[Notice] [Completed] 6/28 Central Market Maintenance Last Updated: 2025-06-28 08:48 (UTC) 28.06.2025
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[Notice] Join Us for the Heidel Ball 2025, Adventurers! 26.06.2025