Greetings Adventurers,

Currently, the team is investigating issues that have arisen since the latest update. We’re working hard on getting these issues resolved as soon as we can, but we wanted to let our Adventurers know that we are aware of them.

Some Adventurers are currently experiencing an issue where the game will suddenly close and return you to the Xbox Home screen. If you are experiencing this issue, please re-log into your game to continue playing.

Also, there is currently an issue with summoning Kzarka. For the time being, the boss fight will be disabled until further notice.

We sincerely apologize for any inconvenience these issues may have caused. Thank you for your patience and understanding. We will update you as soon as we can.

Best,
Black Desert Xbox Team