I purchased deluxe edition and could not login since day 1 and it is been more than week..
At Login error message "BEC_001 [417] disconnected from server, confirming authorization"
I pulled out 3 tickets and I followed instruction but I am still having same issue..
any one experienced similar issue? please help
I'm sorry to hear you are having issues From what I am reading, you already submitted tickets... can you send me your info so I can look into it personally?
Family name
Email
NA or EU
CM Valtarra
Valtarra thank you so much !!
I do not have family name since I could not log in due to error after purchase
Email is jaylim84@gmail.com
region is NA
please help
I hit the previous comment since it had your personal info, I asked for you to send but should have been more explanatory to send in DM. Also, please be aware that we are behind on tickets right now, here is an official statement:
https://www.console.playblackdesert.com/News/Detail?boardNo=3632&category=0
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0Completely and utterly unplayable18.03.20202 735SaucySniper0***18.03.2020
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0Character becomes blurry when zoomed in16.03.20203 541Ne***16.03.2020
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0error code BEC_001 [417] at login (NA)16.03.20202 882jayli***16.03.2020
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0EU Server down? [solved]15.03.20201 503Valder***15.03.2020
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